About LineHayat


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Who We Are:

LineHayat is a Listening Service that aims to provide peer support to Universiti Sains Malaysia (USM) students.

This service is run by students for students to ensure comfortable communication and it is completely free-of-charge.

We also understand the need to maintain privacy when it comes to talking about problems.

Therefore, we are established on these three main ideas:

  • Anonymous peer support

  • Trained volunteerism

  • Peer capacity building

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Who We Are Not:

LineHayat is not a counselling or a professional mental health service.

We are not associated with any mental health professionals such as psychologists, psychiatrists, counsellors, therapists, or social workers.

We are volunteers that provide only emotional support.

Sharers should always seek professional help if possible.

Listening ear

What We Do:

We are always here to lend a listening ear on for whatever you may be facing right now.

Feel free to reach us through our Live Chat service.

You may want to talk about:

  • Study stress

  • Confusions

  • Feeling lost/alone/empty

  • Life challenges

  • Anything that concerns you

#You Share, We Care

No judging

What To Expect:

You are ensured that:

We don’t judge

We won’t tell you what to do

Everything is confidential and anonymous

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Get Connected

We would love to hear from you!

For any enquiries and feedback, please get in touch with us via:

Feedback to LineHayat

We are delighted to be able to help you in your most challenging time. If you have used our service, it would be wonderful to know your experience to provide better services in the future.

Worry not, as we promise a completely confidential service, your comments would be anonymous.